After Sales Services
Trans ACNR provides unparalleled nation wide service and global support . Its 460 strong staff in 19 cities and 58 associate service centres are key to its phenomenal and sustained growth, with a year on year climb of 30% over the last 6 years . " Our customers, Our inspiration " is that what steers and drives us !!
- Standard 12 months warranty that comes with all our products.
- Comprehensive warranty including all spare parts, service and consumables for 3, 5, 7 and 9 years of use of our machines.
- 24 Hrs * 365 days Road Side Assistance in cities where Trans ACNR has its own regional service centres.
- Each of our machines come with a unique serial number that allows on line finger tip service access, that monitors and records the time line of our service response. The application works both on android and iOS, and is also desktop enabled. Over a tap, the complete machine history of the unit can be accessed by our customers, as well as our service staff.
- SES ( Service Escalation Sheet ), is a quick glance reckoner, that ensures every team member of our organisation stands committed and accountable to our customers, at all times and in every respect.